CORONA VIRUS (COVID19)

The surgeries will continue to remain open during any lockdown.

It is very important that we reduce the risk of infection to all our patients who need to attend the surgery.

DO NOT COME TO THE SURGERY if you have a cough, cold, fever or shortness of breath. SELF-ISOLATE, stay at home and get a coronavirus test (see below). If this tests positive you and your household must self isolate for 10 days.

During this time we will be changing our Doctor appointments to a telephone first system. If patients need to be seen in the surgery, an appointment will be arranged.

Please wear protective facial covering if you need to come to an appointment. We cannot supply this for you. Please do not walk straight into the surgeries but press the intercom doorbell at the side of the front door and speak to a receptionist first. Please be patient waiting for the receptionist to answer as sometimes they are all on patient calls. You may choose to wait in your car or outside. You will be allowed into the waiting room if the numbers already waiting mean it is safe for you to do so.

The nurses and healthcare assistants will be carrying out regular reviews which require a face to face appointment in the surgery. The practice will contact you, usually by text when these are due.

Infection control remains a high priority as we have vulnerable patients whose immunity, even after vaccination is not high, needing to come to our surgery.

For this reason reviews which do not clinically require a face to face appointment will be carried out on the telephone.

See our dedicated COVID web page for advice and guidance on your mental health and wellbeing during the outbreak.

To help us help you

Please can you order all your medication ONLINE via the NHS App if you possibly can.  All prescriptions are being sent EPS (electronically) to a local pharmacy, please nominate one if you have not done so.

If you cannot order on line please drop your prescriptions into the box at the side of the surgery or if TOTALLY housebound and no one can do this for you phone the surgery between 10am and 12noon.

Advice for parents on when children should have a Covid 19 test

Please click on this link for for guidance.

Covid vaccinations

The Covid-19 vaccination programme has begun. When it is your turn to be vaccinated, the NHS will contact you. Please do not contact the NHS.

In Nottingham and Nottinghamshire, a few different health and care organisations including hospitals, GP practices, care homes and others are working together on the Covid-19 vaccination programme. This means when it is your turn to be vaccinated, this may not be at your GP practice. You will be told where to go for your appointment and how to book.

In line with expert guidance, the first priority for vaccination is care homes residents and staff, people over the age of 80 and frontline health and care workers.

We understand a lot of people want to be vaccinated and would like to reassure you this will happen. Please be patient and wait to be contacted.

For further information on why you are being asked to wait for your Covid-19 vaccine, please read the information on the GOV.UK website or this leaflet.

Do you know your NHS number? If not you can find it here.

New telephone system

We have invested in a new phone system which is more advanced than our previous one and will bring benefits with new features. However currently we are experiencing some initial problems with it, so please bear with us while we rectify these as soon as we can. Apologies for any inconvenience. Thank you.