CORONA VIRUS (COVID19)

The new normal!

It is lovely to hear about people meeting up, resuming activities  and going on holidays again. We will still be operating a policy of telephoning  patients first before we see patients face to face. This is because:

- Some people who are busy, and do not need an examination, prefer a telephone appointment.

- It allows us to give patients the face to face time that they need with us so reducing waiting times in the waiting room. This has been an ongoing issue  at our practice.

- It prepares patients for what we will be doing in the face to face consultation and if necessary ensures that people come appropriately dressed and with any samples needed.

You will always be able to let us know if you would prefer to talk to us face to face out of personal preference or for any  reason and we will support you in this.

We may continue to wear masks in the surgery as individual choice of clinicians but if our wearing a mask is a problem for communication reasons  please let us know.

We want everyone to feel safe coming to our practice  so we encourage you to still wear a mask, if you can in our waiting room areas where other vulnerable patients may be waiting to see us too.

If you have cold, cough or flu like symptoms you may be still asked to wait outside or seen outside in order to keep others safe. You must wear a mask in any part of the building unless discussed with a clinician

Long term condition reviews

We may contact you initially by text to prioritise the best way of reviewing your condition.

Medication reviews

You can contact us anytime if you have concerns or queries about your medications. We will contact you when you medication needs reviewing.

Blood pressure monitoring

The local pharmacists are now being paid to carry out blood pressure checks on anybody so if you do not think you have had a blood pressure check in the last five years please see them to get this done and let us know the results so we can update this in  your notes.

To help us help you

Please can you order all your medication ONLINE via the NHS App if you possibly can.  All prescriptions are being sent EPS (electronically) to a local pharmacy, please nominate one if you have not done so.

If you cannot order on line please drop your prescriptions into the box at the side of the surgery or if TOTALLY housebound and no one can do this for you phone the surgery between 10am and 12noon.

Click on this link for information on Coronavirus (Covid 19) treatment, testing and  vaccinations

Dr Amanda Gunther is sad to announce that she will be leaving the Chilwell Valley surgery at the end of June 2022. She has been a partner here for over 20 years and has felt it a privilege to be a GP for the Chilwell community during this time. She will miss the many wonderful patients who have known her. She knows the excellent practice team has always strived to offer a high standard of patient care and she is confident it will continue to do so moving forward. She is leaving to diversify her skills and roles as a GP over the next few years.

We would like to introduce Dr Jo Ratan who will be joining the practice as a partner in July. She is a very experienced GP and we very much look forward welcoming her.

CORONA VIRUS (COVID19)

The new normal!

It is lovely to hear about people meeting up, resuming activities  and going on holidays again. We will still be operating a policy of telephoning  patients first before we see patients face to face. This is because:

- Some people who are busy, and do not need an examination, prefer a telephone appointment.

- It allows us to give patients the face to face time that they need with us so reducing waiting times in the waiting room. This has been an ongoing issue  at our practice.

- It prepares patients for what we will be doing in the face to face consultation and if necessary ensures that people come appropriately dressed and with any samples needed.

You will always be able to let us know if you would prefer to talk to us face to face out of personal preference or for any  reason and we will support you in this.

We may continue to wear masks in the surgery as individual choice of clinicians but if our wearing a mask is a problem for communication reasons  please let us know.

We want everyone to feel safe coming to our practice  so we encourage you to still wear a mask, if you can in our waiting room areas where other vulnerable patients may be waiting to see us too.

If you have cold, cough or flu like symptoms you may be still asked to wait outside or seen outside in order to keep others safe. You must wear a mask in any part of the building unless discussed with a clinician

Long term condition reviews

We may contact you initially by text to prioritise the best way of reviewing your condition.

Medication reviews

You can contact us anytime if you have concerns or queries about your medications. We will contact you when you medication needs reviewing.

Blood pressure monitoring

The local pharmacists are now being paid to carry out blood pressure checks on anybody so if you do not think you have had a blood pressure check in the last five years please see them to get this done and let us know the results so we can update this in  your notes.