To help us help you

Please can you order all your medication ONLINE via the NHS App if you possibly can.  All prescriptions are being sent EPS (electronically) to a local pharmacy, please nominate one if you have not done so.

If you cannot order on line please drop your prescriptions into the box at the side of the surgery or if TOTALLY housebound and no one can do this for you phone the surgery between 10am and 12noon.

Click on this link for information on Coronavirus (Covid 19) treatment, testing and  vaccinations

CORONA VIRUS (COVID19)

The new normal!

It is lovely to hear about people meeting up, resuming activities  and going on holidays again. We will still be operating a policy of telephoning  patients first before we see patients face to face. This is because:

- Some people who are busy, and do not need an examination, prefer a telephone appointment.

- It allows us to give patients the face to face time that they need with us so reducing waiting times in the waiting room. This has been an ongoing issue  at our practice.

- It prepares patients for what we will be doing in the face to face consultation and if necessary ensures that people come appropriately dressed and with any samples needed.

You will always be able to let us know if you would prefer to talk to us face to face out of personal preference or for any  reason and we will support you in this.

We may continue to wear masks in the surgery as individual choice of clinicians but if our wearing a mask is a problem for communication reasons  please let us know.

We want everyone to feel safe coming to our practice  so we encourage you to still wear a mask, if you can in our waiting room areas where other vulnerable patients may be waiting to see us too.

If you have cold, cough or flu like symptoms you may be still asked to wait outside or seen outside in order to keep others safe. You must wear a mask in any part of the building unless discussed with a clinician

Long term condition reviews

We may contact you initially by text to prioritise the best way of reviewing your condition.

Medication reviews

You can contact us anytime if you have concerns or queries about your medications. We will contact you when you medication needs reviewing.

Blood pressure monitoring

The local pharmacists are now being paid to carry out blood pressure checks on anybody aged 40 and over (unless you have an existing diagnosis of hypertension). If you think you have not had a blood pressure check in the last five years please see them to get this done and let us know the result so we can update this in your notes.

Flu and Covid Vaccinations in October

This year we are we will be running a joint flu and covid vaccination clinic. We will be contacting eligible patients closer to the time (please do not contact us). The patients that we will be vaccinating at our clinic will be: 18 and over in a clinical risk group (long term condition) and all aged over 50. We will be running our clinics on the following dates:

Valley Surgery: Saturday 8th (This clinic is NOT for flu jabs for 50-65 year olds unless you are in an at risk group)

Chilwell Meadows Surgery: Saturday 15th October

Valley Surgery: Saturday 22nd October

Chilwell Meadows Surgery: Saturday 29th October

For flu jabs for patients aged under 18 (at risk) you will be contacted by the practice individually. These clinics will be held at both sites at different times.

Please do not contact reception yet, but wait for your invitation by text message. Please ensure we have your up to date mobile phone number.

Announcement from Dr Tim Heywood

It is with great sadness that I have to announce that I will be leaving NHS practice in August of this year. I have been working as a GP in this area since 2011, initially at Chilwell Meadows Surgery and then at The Valley Surgery. It has been a great privilege to be in this great community for such a period of time, and I hope that I have brought the best I can to all the patients of both surgeries. I’m sorry I can’t say goodbye individually to everyone I’d like to, and sorry that I’m not able to carry on in this most rewarding career. I’m sure the two surgeries will continue to provide the best care it is possible to provide and I wish all my colleagues and partners, and, especially, all the patients all the very best wishes for the future. Thank you all. Dr Tim Heywood.