What Care do I Need?

In a life-threatening emergency always call 999 if someone is seriously ill or injured, and their life is at risk.

Examples of medical emergencies include (but are not limited to):

  • Chest Pain
  • difficulty in breathing
  • unconsciousness
  • severe loss of blood
  • severe burns or scalds
  • choking
  • fitting or concussion
  • drowning
  • severe allergic reactions

For non-life threatening situations get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries.


Alternatively you can find an urgent care service:



Did you know that the Urgent Care Centre on London Road has X-ray facilities? 
 

  • They can treat minor injuries and illnesses including minor burns, minor head injuries or suspected broken bones. 
  • They can x-ray children over 5 and provide simple fracture management, meaning you don’t have to go to A and E.
  • They can also now see the under 2’s and are open 7 days a week, 365 days a year from 7am-9pm and you don’t need an appointment!

Speak to someone now or when we are closed – call 111

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

You can also access 111 online by clicking on the image below:

Please consider using one of the alternatives above before visiting A&E.

When to go to A&E (Accident and Emergency)

An A&E department (also known as emergency department or casualty) deals with genuine life-threatening emergencies, such as:

  • loss of consciousness
  • acute confused state and fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds

Dental Emergencies

You should see your dentist for regular check ups; also, there is an out-of-hours emergency dental service available to you once you have registered.

Click on this link for how to access a dentist in an emergency. Dental problems should be treated by dentists, not by doctors. Dentists can prescribe antibiotics and painkillers just as doctors do. People not registered with a dentist or just visiting locally can consult any dentist for advice.

If you have difficulty finding a dentist please click on this link. If you or your child has a tooth knocked out, carefully pick up the tooth but do not attempt to wash or clean it. Put it straight into a little cold milk and take it with the patient to the dentist.