Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- Using your NHS account (through the NHS website or in the NHS App)
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- Fill out a repeat prescriptions request form
- Put your form in the repeat prescription box at the side of the outside of the building
Non-urgent advice: Notice
If you have lost the counterfoil please write clear details of what you need along with your name, address and date of birth and use this instead
We only take repeat prescriptions over the phone 2pm-4pm for those people who are completely housebound and have no-one who can help. We do not accept the ordering of medicines by pharmacies on behalf of our patients as this has resulted in inaccuracies and over ordering.
Collecting your prescription
You can usually collect your prescription from your nominated pharmacy 2 to 3 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order repeat prescriptions
- At any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local community pharmacist can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription you can contact our practice pharmacist by leaving a message for them at reception or via the NHS app.
Medication reviews
If you have a repeat prescription, we will review this at least once a year. We may arrange a telephone call or ask you to make a face to face appointment for this.
From time to time we will ask you to see your doctor, nurse or practice clinical pharmacist to review your medication. We do this to monitor your illness and medication.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take them to the pharmacy you got them from or bring it in to the surgery. Do not put them in your household bin or flush them down the toilet.
About community pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.