The practice is open from 8am – 6.30pm Monday to Friday, with appointments being available from 8.30am – 6pm Monday to Friday.
Extra evening and weekend appointments are available in the local area.
You can now book routine GP and Nurse appointments in the evening, at weekends and over bank holidays in your local area. Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.
To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area. If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.
Out Of Hours
If you or your family need urgent medical attention when the surgery is closed, please phone the usual daytime surgery number (Valley Surgery: 0115 9430530, Chilwell Meadows Surgery 0115 9462767) and your call will be redirected to the out of hours service.
Your needs will be assessed and you will either be given advice or arrangements will be made for you to be seen by a healthcare professional.
Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency care Practitioners.
This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.
During out of hours you should contact the NHS 111 service 24 hours a day if you urgently need medical help or advice but it is not a life threatening situation.
Your local pharmacy can also offer a range of services including advice and medicines to relieve symptoms of minor ailments.