Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- Using your NHS account (through the NHS website or in the NHS App)
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- Fill out a repeat prescriptions request form
- Put your form in the repeat prescription box at the side of the outside of the building
Non-urgent advice: Notice
If you have lost the counterfoil please write clear details of what you need along with your name, address and date of birth and use this instead
Repeat prescriptions can only be requested by telephone if you are completely housebound and have no one to assist you with ordering. If this applies to you, please call the practice between 11:00am and 1:00pm and select option 2.
Please note: We do not accept prescription requests from pharmacies on behalf of patients, as this has previously led to inaccuracies and over-ordering of medication.
56-Day Prescribing Policy
In line with guidance from the Nottinghamshire Medicines Management Team, our practice follows a standard prescribing period of 56 days for patients on stable, non-complex medication regimes.
This policy is designed to improve convenience for patients and help reduce prescription costs.
Some patients are exempt from this 56-day policy due to clinical need. These include:
- Patients receiving medications in blister packs
- Care home residents
- Patients on a weekly prescription list
- Patients with complex medication regimes that frequently change
- Patients prescribed controlled drugs (e.g. morphine, gabapentin, pregabalin)
- Those receiving hormone replacement therapy (HRT)
- Patients using contraceptive medication
If you have any questions about your prescription interval, please speak to a member of the practice team.
About Our Medication Synchronisation Service
We understand that managing multiple medications can be challenging, especially when they run out at different times. Our Medication Synchronisation Service is designed to make this easier by aligning your regular repeat medications so they can be ordered at the same time and collected together. This helps reduce the number of prescription requests and trips to the pharmacy.
To get started, we ask that you complete this Medication Synchronisation Form with details of all your current repeat medications. This will help us identify any differences in supply dates and assess whether your medicines can be brought in line safely.
Once completed, our pharmacy team — led by our Practice Pharmacy Technician — will review the information and work with your GP to adjust quantities or issue interim supplies where appropriate.
Please note: Some medications may not be suitable for synchronisation, such as controlled drugs (CD’s), painkillers, insulin, warfarin, creams/ointments, or those taken only “when required” (PRN). These will be assessed individually.
If you have any questions or need help filling out the form, please speak to our Practice Pharmacy Technician or another member of the pharmacy team—we’re here to help.
Collecting your prescription
You can usually collect your prescription from your nominated pharmacy 2 to 3 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order repeat prescriptions
- At any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local community pharmacist can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription you can contact our practice pharmacy team by leaving a message for them at reception or via the NHS app.
Medication reviews
If you have a repeat prescription, we will review this at least once a year and more frequently for higher risk medication. A doctor, nurse or clinical pharmacist may arrange a telephone call or ask you to make a face to face appointment for this.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take them to the pharmacy you got them from or bring it in to the surgery. Do not put them in your household bin or flush them down the toilet.
About community pharmacists
Under the NHS Pharmacy First service, community pharmacies can now access and treat a range of common conditions — often without the need for a GP appointment. Many pharmacies have private consultation rooms and are open late and on weekends, making it easy to speak confidentially with a pharmacist or pharmacy technician at a time that suits you.
You can access treatment and advice for the following conditions:
- Acute otitis media (ages 1 to 17)
- Impetigo (age 1 and over)
- Infected insect bites (age 1 and over)
- Shingles (age 18 and over)
- Sinusitis (age 12 and over)
- Sore throat (age 5 and over)
- Uncomplicated urinary tract infections (women aged 16 to 64)
- Contraception services
- Blood pressure checks
- Weight loss programmes
After your consultation, the pharmacy will notify your GP practice so your medical records can be updated.
Pharmacists are highly trained healthcare professionals. For minor illnesses and health advice, your local pharmacy is often the fastest and most convenient place to get the care you need.Find a pharmacy (nhs.uk)