Patients’ rights and responsibilities
As a patient you have the right to:
- Be registered with a named doctor
- Have your issues and concerns listened to and acknowledged
- Receive a high standard of evidence-based care based on relevant and up to date national and local guidelines
- To be given sufficient and correct information and advice to help you manage your medical conditions and move forwards in your current situation
- Request a second opinion within the practice
- Request a referral to an NHS specialist within the local and national guidelines for care
- See your medical records or a copy, subject to certain laws
- Know that by law, everyone working for the NHS must keep the contents of your medical records private.
With these rights come responsibilities for the public.
This means being:
- Be polite and respectful to all our staff all of the time
- be on time for all appointments with any staff at the practice
- responsible for cancelling appointments in adequate time for someone else to use that appointment