We welcome feedback (both positive and negative) from patients.
If you would like to give us general anonymous feedback please click on this link which takes you to our Friends and Family Test survey. It only takes a minute and you can leave us your feedback without leaving your name.
How to make a complaint
If you have a complaint or a concern about the service you have received from the doctor or any of the staff working in this practice then we would like to know about it. We operate a practice complaints procedure which follows the principles of the NHS Complaints procedure. Please click here for our policy and procedure and here for the form.
Latest patient survey
Click here for the latest patient survey feedback.
You said, we did: Awareness of local services for management of health
We are raising awareness among patients of the local services available to them by advertising them on the practice website, as well as sending patients details via text message.
© Chilwell Valley and Meadows Practice
The Valley Surgery
81 Bramcote Lane
Nottingham NG9 4ET
We are now registered as a Park Run Practice. Information on our local weekly events and how to register can be found on the website below. We hope to see you there taking part! http://www.parkrun.org.uk/beeston/
PLEASE NOTE THESE ARE CANCELLED FOR THE TIME BEING HOWEVER YOU CAN TAKE THE PARKRUN RESOLUTION FOR 2021.
General Data Protection Regulations 2018 Privacy Notice for patients.
These new regulations come into force on 25 May 2018 and it is important that all patients are made aware of them. Further information can be viewed here or you can ask at reception for a copy of this Data Protection Privacy Notice.
Have you experienced
psychosis or other
mental health problems? Do you care for someone with mental
Could real life recovery stories help you? Join a NEON trial -
The compulsory wearing of face covering in shops
Please click on this link for the practice’s policy on requests for letters for exemption.
The National Health Data Consent Survey is an online survey gathering opinions on the sharing of our NHS health data. It is anonymous and takes about 20 minutes to complete. It is open to anyone over the age of 16 living in the UK. https://www.redcap-
LATEST PRACTICE NEWS:
Volunteers are needed for the EXCEED study, which is looking at the impact of COVID-
Chilwell Meadows Surgery
Nottingham NG9 6DX