PRACTICE INFORMATION



Staff at the Valley Surgery

Staff at Chilwell Meadows Surgery

Clinics and services

How do I…?

Other information

Home

Accessibility

Research

Practice Information

How do I make an appointment?

How do I request repeat prescriptions or view my medical record online?

How do I apply for access to my medical record?

How do I make a complaint?

How do I tell the practice if I am pleased (or otherwise) with the service we provide?

How do I join the practice?

How do I get a prescription?

How do I get a travel vaccination?

How do I arrange a home visit?

What do I do in an emergency?

How do I apply for information under the Freedom of Information Act?

Practice Information

How do I get a Fit (formerly Sick) Note ?

How do I get my test results?

How do I tell you I’m a carer?

What do I do in times of bereavement?

How do I ask for a chaperone?

How do I feed my baby  at the practice?

How do I tell you I am a military veteran?

Practice Information

How to make an appointment

Book your appointment online

The practice offers a system for booking your routine GP appointments online, from the comfort of your own home. To take advantage of this system please click on this link.

Same day appointments

We are a busy practice, and providing some same day appointments makes it easier for you to see a doctor quickly if your need is medically urgent. You can phone from 8.00am for same day medically urgent appointments only.

Getting the most from your appointment

 You may be able to help us work more efficiently if we could work together to help to solve your problems.

 If you could offer information about the following areas when you see us we would be very grateful. It would help us work more effectively within the current time constraints:-

1.    Please tell us what you think may have caused the clinical problem - you will probably be right!

2.    If you have concerns or worries about a serious underlying disease such as cancer or meningitis please tell us - we can work to deal with these issues more effectively if you let us know what may be bothering you, even if it seems 'silly' to you.

3.    If you have discussed the problem with anyone else such as relatives, other health workers or pharmacists and they have suggested tests or treatment which you now expect please tell us - if we know what you are expecting we can sort things out for you more quickly.

4.    If the effect of the problem is disruption of your life or work and you may need a 'sick note' or other support we need to know please - it helps us to prioritise treatment if we know how difficult things are for you.

5.    If you are feeling unusually sad or worried please tell us - many things apart from physical diseases can cause distressing symptoms.

Please remember that being asked to deal with more than one problem in a consultation is a common reason for us being unable to keep the appointment system running smoothly.

Role of reception

Why might it be difficult to get an appointment?

The surgery is particularly busy on Mondays especially during the winter months. If your appointment is not urgent, try to book on a less busy day after 10.30am. If you let us know as soon as possible you can't attend your appointment, we can then make it available for another patient. You can book to have a telephone consultation with a doctor if you wish. He or she will ring you on the telephone number you have given.

What if I can't get an appointment

The surgery is particularly busy on Mondays especially during the winter months. If your appointment is not urgent, try to book on a less busy day after 10.30am. If you let us know as soon as possible you can't attend your appointment, we can then make it available for another patient.

Routine appointments

If you need to book a routine follow-up appointment with a particular GP you can make an appointment up to 8 weeks in advance. Many routine appointments are for patients who have a long-term or chronic condition that needs monitoring on a regular basis. We will let you know when your next appointment is due with the practice nurse or doctor either by post or phone. If this time is not convenient, please telephone reception to re-arrange it. It is important to continue your regular check-ups, even if you are feeling well. Routine appointments are available during normal surgery hours with the practice nurse and/or doctor.

PRACTICE INFORMATION



Staff at the Valley Surgery

Staff at Chilwell Meadows Surgery

Clinics and services

How do I…?

Other information

Home

Accessibility

Research

THE VALLEY SURGERY

0115 9430530


CHILWELL MEADOWS SURGERY

0115 9462767


The Valley Surgery

81 Bramcote Lane

Chilwell

Nottingham NG9 4ET


0115 9430530

Practice Boundary

Surgery Reception is open Monday - Friday

8:00am to 6.30pm

Click here for more details

PRACTICE INFORMATION >


We are now registered as a Park Run Practice.  Information on our local weekly events and how to register can be found on the website below.  We hope to see you there taking part! http://www.parkrun.org.uk/beeston/


Chilwell Meadows Surgery

Ranson Road

Chilwell

Nottingham NG9 6DX


0115 9462767

Find us…

Chilwell Valley and Meadows Practice

PATIENT FEEDBACK >

HOW TO MAKE AN APPOINTMENT >

LATEST NEWSLETTER >

PRACTICE LEAFLET >

HOW TO GET INVOLVED >

INFORMATION FOR CARERS >

INFORMATION FOR MILITARY VETERANS >

INFORMATION FOR YOUNG PEOPLE >

INFORMATION ON MENTAL HEALTH >

Carers InformationMilitary Veterans

HOW DO I JOIN? >