How to make an appointment
The practice offers a system for booking some appointments online, from the comfort of your own home. To take advantage of this system please click on this link.
Same day (urgent) appointments
We are a busy practice, and providing some same day appointments makes it easier for you to see a doctor quickly if your need is medically urgent. You can phone from 8.00am for same day medically urgent appointments only.
If you need to book a routine follow-
Getting the most from your appointment
You may be able to help us work more efficiently if we could work together to help to solve your problems.
If you could offer information about the following areas when you see us we would be very grateful. It would help us work more effectively within the current time constraints:-
1. Please tell us what you think may have caused the clinical problem -
2. If you have concerns or worries about a serious underlying disease such as cancer or meningitis please tell us -
3. If you have discussed the problem with anyone else such as relatives, other health workers or pharmacists and they have suggested tests or treatment which you now expect please tell us -
4. If the effect of the problem is disruption of your life or work and you may need a 'sick note' or other support we need to know please -
5. If you are feeling unusually sad or worried please tell us -
Please remember that being asked to deal with more than one problem in a consultation is a common reason for us being unable to keep the appointment system running smoothly.
Role of reception
Why might it be difficult to get an appointment?
The surgery is particularly busy on Mondays especially during the winter months. If your appointment is not urgent, try to book on a less busy day after 10.30am. If you let us know as soon as possible you can't attend your appointment, we can then make it available for another patient. You can book to have a telephone consultation with a doctor if you wish. He or she will ring you on the telephone number you have given.
What if I can't get an appointment
The surgery is particularly busy on Mondays especially during the winter months. If your appointment is not urgent, try to book on a less busy day after 10.30am. If you let us know as soon as possible you can't attend your appointment, we can then make it available for another patient.
Please tell us if you need to cancel an appointment so it can be given to someone else
Please either cancel through the NHS App or call us.
If you need to change your appointment you can either cancel and rebook through the NHS app for some appointments or call us.
How to arrange a home visit
If you need a consultation but are too ill to come to surgery, a doctor may visit you at home. When urgent medical help is required this will be the doctor on call, but in less urgent cases you may request your own particular doctor, please note we cannot guarantee which doctor will come.
Patients are expected to attend the surgery if they are able to travel, with the necessity for a home visit being at the discretion of the doctor. If there is doubt your doctor may ring you to discuss the problem before deciding the most suitable place for the consultation to take place.
Please ring the main switchboard before 12noon to arrange a visit. Home visits are normally made between 1pm and 3pm.
© Chilwell Valley and Meadows Practice
The Valley Surgery
81 Bramcote Lane
Nottingham NG9 4ET
We are now registered as a Park Run Practice. Information on our local weekly events and how to register can be found on the website below. We hope to see you there taking part! http://www.parkrun.org.uk/beeston/
Diabetes Support Group
We are a group of Health Professionals who work with people living with Diabetes. We are keen to explore any issues you face and offer advice and support.
Do you sometimes feel overwhelmed or isolated? Or would you welcome an opportunity to talk to others over a cup of tea or coffee? Well, this might be the place for you!
Click on this link for more details
Tablets for fear of flying
Please click on this link to find out why we no longer prescribe these.
Want to book appointments, order repeat medications, see test results or view your medical record online, but you’re not sure how?
The NHS app is the answer and you can sign up for it yourself, or if you would like some help there are drop-
Chilwell Meadows Surgery
Nottingham NG9 6DX
Research Site Initiative scheme